Thank you for choosing Watch Your Health! This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our website, services, and products. By accessing or using our platform, you agree to the terms of this Privacy Policy.
1.1 Personal Information: We may collect personal information such as your name, email address, contact number, and address when you create an account, place an order, or interact with our platform.
1.2 Usage Information: We may collect non-personal information about your interactions with our platform, such as your IP address, browser type, device information, and browsing patterns.
1.3 Cookies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content and advertisements.
2.1 We may use your personal information to:
a. Process and fulfill your orders for products or services
b. Communicate with you regarding your orders, inquiries, or requests.
c. Provide customer support and address any issues or concerns you may have.
d. Improve our platform, services, and products based on your feedback and preferences.
e. Send promotional offers, newsletters, or other marketing communications (you can opt out anytime).
f. Monitor and analyze usage patterns to enhance user experience, diagnose technical issues, and prevent fraud.
g. Comply with legal obligations and protect our rights.
3.1 We may share your personal information with trusted third-party vendors, service providers, and partners who assist us in operating our platform, fulfilling orders, or providing services on our behalf.
3.2 We may also disclose your information to comply with legal obligations, enforce our Terms and Conditions, protect our rights, or investigate potential fraud or security breaches.
3.3 In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved.
4.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2 While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.1 You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly.
5.2 You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
5.3 You may also set your browser to refuse cookies or alert you when cookies are being sent. However, please note that certain features and functionalities of our platform may be affected.
6.1 Our platform may contain links to third-party websites or services that we do not own or control. This Privacy Policy does not apply to those third-party sites.
6.2 We encourage you to review the privacy policies of any third-party sites or services that you access through our platform.
7.1 Our platform is not intended for individuals under the age of [insert minimum age]. We do not knowingly collect personal information from children.
7.2 If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete that information from our records.
8.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8.2 If you request the deletion of your personal information, we will make reasonable efforts to remove it from our records, except where retention is necessary for legal compliance, resolving disputes, or enforcing our agreements.
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards.
9.2 We will notify you of any material changes to this Privacy Policy by posting the updated version on our platform or by other means of communication.
9.3 We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
10.1 For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Grievance Officer, Jay Patel, at jay.patel@watchyourhealth.com or +91 9920679826. Alternatively, you can reach out to us at contact@watchyourhealth.com.
10.2 We will make reasonable efforts to address your inquiries and resolve any concerns to the best of our abilities.
11.1 By using our platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
12.1 The app uses the device camera solely for real-time processing to calculate health metrics. No photos, videos, facial images, or biometric face data are captured, stored, recorded, or transmitted. All processing occurs on-device, and any temporary signals used for calculations are discarded immediately after processing.
12.2 Retention of Face Data: The app does not retain any face data. Facial images, videos, biometric identifiers, facial templates, or any other form of face data are never captured, stored, recorded, or saved.
12.3 Reasons for Storing Face Data: The app does not store face data. Therefore, there is no purpose or reason for storing face data.
12.4 Duration of Storage and Justification: Face data is not stored for any length of time. Any intermediate signals derived during processing (such as photoplethysmography-related values) exist only temporarily in device memory during active processing and are immediately discarded once the calculation is complete. No data is stored indefinitely or otherwise.
12.5 Sharing of Face Data with Third Parties: The app does not share face data with any third parties, as no face data is collected or retained.
12.6 Reasons for Sharing Face Data with Third Parties: Not applicable. Since face data is not collected or stored, there is no sharing of face data with third parties.
12.7 Third-Party Storage of Face Data: Not applicable. Because no face data is shared, no third parties receive, process, or store face data on behalf of the app.
12.8 All camera-based processing occurs entirely on-device, and no face-related data is transmitted externally.
